Question 1: You are attending a town council meeting where you meet community leader Fran Richardson who is influential in the transportation business. You and Richardson obviously have a lot in common and your conversation is animated and friendly. As a manager in an engineering firm, you know that Richardson could be a valuable contact. Your conversation is interrupted with the start of the meeting. Richardson says to you, “Let’s meet for lunch. I’ll call you soon.” Respond: Analyze Richardson’s message from multiple perspectives, focusing on word choice and content. How could this message be interpreted? In your analysis, include the criteria for media richness, a discussion of multiple clues, message tailoring, and emotional context. Create a response (to be delivered after the meeting) that communicates your interest and will increase the opportunity for meeting Fran again. Evaluate your response in terms of media richness Question 2 “Transactional Communication Model.” Please respond to the following: Apply the transactional communication model to the previous scenario, when you met community leader Fran Richardson. Using each of the model’s elements: Explain each component of the transactional communication model. Assess how each element listed below influences the interpretation of a message’s meaning: Sender Receiver Channel Message Feedback Noise Context Simultaneous and Continuous In your response to Fran Richardson, which element of the transactional model would be the most difficult to get right? Why? Question 3 Research the Internet and find an organizational leader, politician, or corporate executive who has framed a business message in such a negative way that he or she has jeopardized his/her reputation. Be sure to give references accordingly. 2 pages maximum for question 3.
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